Algemene voorwaarden

These Terms & Conditions apply to purchases made through the DERENÉE online store.

Company

Renée Vervoorn Holding B.V.
Willem van Beijerenlaan 33
1181 DX Amstelveen, The Netherlands
Email: becoming@derenee.nl
KVK number: 39098467
VAT number: NL817784494B01

Products and prices

We aim to describe products accurately. Colours or packaging may vary slightly. Consumer prices are shown in euros and include applicable VAT unless stated otherwise. Shipping costs are shown before payment.

Orders and payment

An order is confirmed after checkout and successful payment. Payment methods are shown at checkout. DERENÉE may cancel and refund an order if a product is unavailable, payment cannot be verified or an obvious technical or pricing error has occurred.

Shipping and returns

Our Shipping Policy and Return Policy form part of these Terms & Conditions and apply to all relevant orders.

Supplements and wellness information

Website information about supplements, wellness and lifestyle is general information and not medical advice. Use supplements according to the product instructions and recommended dosage. Do not exceed the recommended daily dosage. Food supplements are not a substitute for a varied, balanced diet and healthy lifestyle. Seek appropriate professional advice before use if pregnant, breastfeeding, taking medication or managing a medical condition.

Promotions

Discounts are subject to the conditions stated with the offer. Unless stated otherwise, codes cannot be exchanged for cash, applied retroactively or combined with other codes.

Intellectual property

DERENÉE branding, logos, photographs, videos, product designs, packaging and written content may not be copied or commercially used without permission where legally required.

Liability

Nothing in these Terms limits mandatory consumer rights or liability that cannot legally be excluded. Customers must use products according to their intended use, instructions and warnings.

Privacy and governing law

Personal data is processed under the DERENÉE Privacy Policy and applicable data-protection law. These Terms are governed by Dutch law. Consumers in another EU country retain mandatory consumer protections applicable in their country of residence.

Contact

Questions or complaints can be sent to becoming@derenee.nl.